It’s recommended to use the official Microsoft Surface power supply and original power cord to avoid any damage to the device or reduced charging efficiency.
Disconnect the charging cable from the device and the power outlet once the device is fully charged. The battery icon on the device’s screen will show the current battery level and charging status. When the device is properly connected, the charging light on the charging cable should turn on. Connect the charging cable to the Surface device’s charging port. Connect the power supply to a power outlet and plug in the charging cable. When charging your Surface laptop it’s recommended to use the official Microsoft Surface power supply and charging cable to avoid any damage to the device or reduced charging efficiency. One of the reasons why your Microsoft Surface is not turning on is because it’s battery does not have sufficient charge. Solution 1: Charge your Microsoft Surface In this article, we’ll explore some common reasons why your Microsoft Surface won’t turn on and provide helpful tips to help you fix the issue. From checking the power supply to performing a hard reset, there are simple solutions that may resolve the problem. However, there are several steps you can take to troubleshoot the issue and get your Surface laptop back up and running. If it does turn on it might just be stuck on the Surface logo or even the Windows logo screen. 
One of the issues that you might encounter with your Surface device such as the Microsoft Surface Pro, Surface Book, or other Surface laptops is when it does not turn on. What do you do if your Microsoft Surface won’t turn on? With powerful processors, high-quality displays, and innovative features, the Microsoft Surface is a popular choice for professionals and students alike. The devices feature a detachable keyboard and stylus, making them versatile for both work and entertainment. First introduced in 2012, the Surface family includes several tablet and laptop models, as well as the Surface Studio, a high-end all-in-one desktop computer. The Microsoft Surface is a line of touchscreen-based personal computers designed and developed by Microsoft. To fix this, you will need to perform a series of troubleshooting steps. Is your Microsoft Surface not turning on?There are various factors that can cause this problem such as a drained battery, sleep mode settings issue, or even overheating.
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